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2021 - Present
IT Systems Coordinator
Columbia University, Graduate School for Architectual Preservation and Planning (GSAPP)
New York, USA
- • Conducts network testing and software deployment over TCP/IP, administering and troubleshooting over 600 workstations with specialized configurations.
- • Develops and deploys custom OS images for Windows and Mac environments using Windows Server, MDT, and Jamf, and manages Active Directory for optimal security and policy compliance.
- • Implements and maintains malware protection, data loss prevention (DLP) protocols, and endpoint security, while automating workflows to boost efficiency.
- • Provides advanced technical support (2nd and 3rd level), serving as a liaison for end-users and support teams, and documenting systems to streamline future troubleshooting.
- • Enhances security protocols to minimize risks, stays current on emerging technologies, and customizes scripts to optimize network and system performance across LAN, WAN, and voice systems.
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2017 - 2021
IT Engineer
Fashion Institute of Technology (FIT)
New York, USA
- • Managed drivers and print server configurations for 3D printing, laser cutting, and Epson printers; maintained and administered FIT Art Resource Lab (ARL) web pages and equipment.
- • Debugged and tested major website updates, identifying and resolving over 40 code issues; designed the modern landing page for the FIT Digital Image Library (FITDL).
- • Conducted malware reconnaissance, identifying over 100 threats annually, and delivered comprehensive help desk support to patrons, faculty, and staff.
- • Resolved complex technical issues to reduce downtime, collaborated with teams to develop software applications, and documented processes for operational consistency across shifts.
2017 - 2021
IT Engineer
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2017 - 2021
Web Technologies Manager
Lead UX Design & Wordpress Developer
CMRubinWorld
Remote, USA
- • Managed back-end WordPress technologies, CPanel hosting, and cost control to optimize operational efficiency and profitability, while designing and launching the Planet Classroom website with Adobe Creative Suite, Figma, and WordPress.
- • Led a team of 15 to maintain website content and manage the Planet Classroom Network’s YouTube channel, fostering cross-functional collaboration and resolving team conflicts.
- • Mentored junior staff, conducted knowledge-sharing sessions, and stayed current on emerging web technologies to promote a collaborative, learning-focused team culture.
- • Designed and optimized the educational podcast website (planetclassroom.world) by creating custom WordPress templates, developing HTML, CSS, and JavaScript components, and ensuring seamless back-end integration, regular updates, and enhanced site security and performance.
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2016 - 2018
Digital Marketing and Graphic Design
Tailgater LLC
Remote, USA
- • Created impactful social media ads, logos, and branding for events and businesses using Adobe Creative Suite, Canva, and Illustrator.
- • Utilized (Meta) Facebook’s advertising platform for targeted content distribution, enhancing brand recognition with visually appealing designs across sectors.
- • Developed business acumen and maintained strong client relationships, staying current with industry trends to deliver innovative, competitive designs.
2016 - 2018
Digital Marketing and Graphic Design
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2014 - 2016
Digital Design Creative
Information Technology Technician
Computer Hardware Engineer
Liberteks.com
Albany, New York USA
- • Managed B2B relations, customer service, and project oversight, leading technical setups for business conferences, coordinating A/V and I/O requirements, deploying VoIP systems, and overseeing client onboarding and data management in Labtech CRM.
- • Developed branding, data structures, and internal websites for acquired businesses, optimizing product renewals and technology deployments, while contributing patentable digital design innovations based on organizational needs.
- • Monitored and maintained client systems, hardware, and networks, troubleshooting issues, optimizing performance through SQL script edits, and providing technical support across multiple platforms (Windows, macOS, Linux), including OS/software deployments and peripheral troubleshooting.
about me
I am a cybersecurity professional in a world of ever-emerging threats. As a greenhorn security professional, I know I have much to learn, and there are things I may not know yet, but this will never stop me from completing my goals and following my dreams.
In today's landscape, no matter where you look, there are threats globally—from the websites you access to the devices in your home. Everyone is susceptible to a cyberattack. Whether it be a large company such as Microsoft or a small business like your local grocery store, someone or something wants to get in and cause chaos.
My goal is to help ensure the best security I can provide, based on my years of experience in multiple disciplines that have shaped who I am today as a professional.
nick+contact@nmartucci.com
website
www.nmartucci.com
